Infobip Engineering Handbook
Start HereJoin Infobip EngineeringBack to Infobip.com
  • Start Here
    • Infobip At A Glance
    • What We Believe
    • Infobip Engineering Timeline
  • Become A Better Engineer
    • Are You Bored At Work?
    • Steep Learning Curve
    • Freedom To Choose Your (Engineering) Hammer
  • Tech Stack & Architecture
    • The Scale of Our Systems
    • Platform Architecture
    • Observability For Quality
  • How We Code & Deploy
    • Development Flow
    • Testing (And The Freedom To Choose Your Tests)
    • Troubleshooting
    • Incident Management
    • Deployments and Disasters RPG
    • Engineering Enablers
    • A-Team
    • Collaboration Tools
  • Engineering Culture
    • Engineering Principles - In Practice
    • How Growth Impacts Infobip's Values
    • Culture of Approachability
    • Paid Interventions
    • How We Improve Our Culture
    • Employee Feedback Process
  • Key Processes
    • LeSS
    • OKRs
    • One Backlog
  • Self-Managed Teams
    • You Build It, You Own It
    • Examples of Infobip Teams
  • Community
    • Student and Youth Programs
    • Engineering Insider
    • Dev Days Conference
    • Meetups
    • Writing for Engineers
    • Publishing your ideas
    • ShiftMag
    • Hack Days
    • Startup Tribe
    • Infobip Shift Conference
  • Career Development
    • Career Development
    • Switching Positions
  • Benefits
    • Benefits Overview
    • ESOP & Bonuses
    • Engineering Education Budget
    • Learning & Knowledge Sharing
    • Attending Conferences (And Speaking At Them)
    • Good Hardware
    • Vacation & Well-being
  • Hiring & Onboarding
    • Hiring Process - Step by Step
    • Your Onboarding Plan
    • Engineering Onboarding Program
    • Referral Program
  • A Day In The Life - At Infobip
  • An Engineer's Log: No Such Thing as a Typical Day
  • 😊Join Infobip Engineering
  • Impressum
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On this page
  • Stability - With Platform And Growth
  • What We Solve
  • Our Solutions And Products
  • Engineering Offices with 100+ Teams
  1. Start Here

Infobip At A Glance

PreviousStart HereNextWhat We Believe

Last updated 1 year ago

Hey there! Ever wondered what Infobip does? Well, there’s a good chance you’ve already interacted with our platform without even knowing it. At Infobip, we’re all about developing an omnichannel communication platform that enables both startups and enterprise-level clients like Uber, Viber, and WhatsApp to connect seamlessly with their end users.

We’re not one-trick ponies, either. Our platform has multiple channels like SMS, email, OTT, WhatsApp and Viber chatbots, audio and video communication. Remember those verification codes you received via SMS or email when signing up for different sites? Well, if those companies are our clients, chances are that communication went through Infobip!

We also serve regional banks, so those handy SMS notifications about your account balances, transactions, deposits, and withdrawals? They likely passed through Infobip too. Oh, and when you call or get a call from a ridesharing app, we’re the ones making sure your audio calls are crystal clear, and your phone numbers stay incognito. Talk about smooth communication!

Beyond the tech realm, our omnichannel solution positively impacts society. From facilitating mass communication during natural disasters like earthquakes to supporting organizations like Unicef in improving donor retention, we strive to make a difference.

Stability - With Platform And Growth

From little over five employees and around 0.2 billion interactions in 2007, to more than 3.500 employees and more than 2.500 billion total interactions in 2022, here's how the company grew in numbers through the years.

What We Solve

We abstract complex network connectivity through exposure of our platform services APIs Connecting and - partnering with more than 700 Mobile Network Operators we - create the largest communication platform network in the world, possible to reach any mobile device across the globe.

Alas, so far we connect just 67% of the world's mobile devices.

Our Solutions And Products

We connect businesses with their clients through our world #1 CPaaS (Communication Platform as a Service) platform, but we strive for so much more. Here's how it looks:

Engineering Offices with 100+ Teams

The Infobip engineering team includes 800+ engineers across a dozen Engineering Offices (blue dots), across 5 continents.

If you’re intrigued and want to learn more about Infobip, dive into our Engineering Handbook to explore the full range of life at Infobip – covering our technologies, scale, architecture, processes, all the way to a regular day at work or numerous learning opportunities and benefits we offer!

One Platform
Our Solution Portfolio
Infobip offices