> For the complete documentation index, see [llms.txt](https://infobipengineering.gitbook.io/handbook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://infobipengineering.gitbook.io/handbook/start-here.md). # Start Here > Our slogan says: "**We are just starting"** because we always strive for more. To achieve more and stay efficient we determine to **stay flat** - we chose to iron the hierarchy, not brains. This way we want to make **communication**, **collaboration**, and simplify **decision-making** so that a person who can make ANY decision is a ping away. > > We expect everyone on the Engineering team to **help each other**, because otherwise you are not cool\@all and we don't force you to talk, just to **share.** Doing so, we appreciate our engineers and colleagues being direct and opinionated and love to be beaten by a great argument. Therefore we **expect** and **reward** your **impact.** > > We want every single person to be free to **try, test, and learn** from ideas and actions because every bit of knowledge clears the mind of assumptions that generate waste. > > Our guiding principle is **meritocracy**, and certainly not mediocrity - we cannot **lead the CPaaS industry** by being average. We aim for Excellence **by choice**! > > We like to think that without us the world would miss the way we challenge the communication industry. > > Naive, right? > > Welcome to Infobip and enjoy reading our Engineering Handbook. Saša Erak, VP of Engineering, Infobip ### Read next * [Become A Better Engineer](/handbook/become-a-better-engineer.md) * [Tech Stack & Architecture](/handbook/tech-stack-and-architecture.md) * [How We Code & Deploy](/handbook/how-we-code-and-deploy.md) * [Engineering Culture](/handbook/engineering-culture.md) * [Key Processes](/handbook/key-processes.md) * [Self-Managed Teams](/handbook/self-managed-teams.md) * [Community](/handbook/community.md) * [Career Development](/handbook/career-development/career-mobility.md) * [Benefits](/handbook/benefits.md) * [Hiring & Onboarding](/handbook/hiring-and-onboarding.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://infobipengineering.gitbook.io/handbook/start-here.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.